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Wednesday 30 November 2011

Ealing Council's Strike Update


I have just heard from one of Ealing Council's senior managers who is dealing with the strike today. The update reads....
Adult Services
All critical and statutory services are operating, including homecare and meals on wheels. 
Cowgate and Carlton Road Day Centres (dealing with severely disabled adults) are closed.  All users were informed in advance.
Housing
All critical and statutory services, including sheltered housing are operating.
Children’s Services  
All critical and statutory services, the Youth Offending Service and Youth and Connexions are operating.
Refuse and recycling collections
All services are operating as usual.
Libraries
Jubilee Gardens Library in Southall is the only one to open today.
Customer Services Centre at Perceval House
  • The centre is open, but is operating with fewer staff, so longer waiting times are likely.  
  • No cash payments are being taken in the customer services contact centre today.  Payments can still be made online or via the automated telephone payment system.
  • Calls to the council’s main switchboard are being answered.
Community Centres, Highways and Leisure Centres
These are running services as normal.
Parking Services
Due to reduced staff enforcement is focussing on priority areas today. 
Highways maintenance and street lighting
Services operating as normal.
Sheltered Housing and Community Alarm
Shift patterns have been changed to respond to staff shortage. All residents are getting a call or visit. If pull cords are operated there will be a response.
Children & Adults
Essential services are being maintained re Children in Need, Looked After Children, the Leaving Care team, Referrals and Assessments. and Fostering & Adoption. After School clubs are seriously affected by school closures but users/parents were written to in advance.
Corporate Resources and Chief Executive's
All services are operating as usual.
School Closures
The percentage of schools closed in the borough is the 15th highest of the 33 London boroughs.

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