It was revealed that more than ten million tube users missed out last year on refunds that they were entitled to following severe tube delays. The new figures were obtained by Caroline Pidgeon, Leader of the Liberal Democrat London Assembly Group.
Sadly in practice only about 4 percent (412,713 people) claimed what they were entitled to. A few years ago it was common place for me to get monies for the poor service but more recently it has been made more difficult to claim for entitlements. Why I should fill in the same form twice - that is just cheeky and the Mayor of London wanting people to give up. The very low completion rate says it all.
Give us the money Boris! We are entitled to it. In a week where many people have already faced huge delays on the tube I would urge everyone to start claiming what they are entitled to.
Perhaps the only way is for all monthly or annual Oyster Card holders to get a refund?